Error from Gmail

What to do the merge status indicates that Gmail had an error?

Mailmeteor uses your Google account to send your emails. This means that we rely on Google servers to send your emails. And sometimes, Google tells us that it can’t send an email on your behalf.

List of Gmail errors

Below are the most common Gmail errors you might encounter when using Mailmeteor:

  • gmail_api_not_enabled : your Google Workspace administrator has likely disabled the Gmail API. That's sometimes a good idea to protect the integrity of the company. But Mailmeteor requires that API to be enabled. To solve this issue, ask your Google Workspace admin to enable the Gmail API (more details).

  • gmail_api_internal_error : like everyone, sometimes Google's servers have issues. Thankfully they are pretty fast to fix issues. You might need to wait a few minutes then try again. You can also look at Gmail status.

  • gmail_api_rate_limit_exceeded : to protect its services, Google limit how many requests you can perform per minutes. If you encounter this issue, try to send fewer emails.

  • oauth_invalid_grant : the connection between your Google account and Mailmeteor has been lost. You should sign in again from Mailmeteor Dashboard > Accounts > Advanced.

Don't see your error in this list? No worries, in the next section you'll find general guidances.

How to solve other errors?

In general, here's what you can do when you face an issue with Gmail:

  • You’re trying to send too many campaigns - Mailmeteor works best when only one version of the add-on is running. If ever you've opened multiple sheets, try to group your campaigns in the same Google sheet and run it once.

  • An email address is incorrect - we catch most of theses formatting issues. But you should consider having a look on the recipients email addresses. You might have forgotten the "@", introducing a space " " or just forgotten the recipient. This might concern the "email" column, as well as the "cc" and/or "bcc".

  • The email content is too large - if you've added a long string as variable, you might have hit the size limit of an email. Try to reduce the content and send again.

  • Your account has been blocked by Google - we do our best to detect this error as soon as we can, but if you've sent a lot of email recently you might have been blocked by Google.

  • Google servers are temporarily down - it's unlikely to happen, but if you can't send an email from or you see news report about it, you might need to try again in a few hours.

How to know an email has been sent by Mailmeteor? All emails sent by Mailmeteor are indicated with a green colored cell in Google Sheet. You can also easily confirm an email has been sent by us by going to Gmail's sent folder.

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