Email not sent

Learn why your emails have not been sent and how to fix this.

Why your emails are not sent?
Find below the explanation of each mail merge status.
Insufficient quota
/help/troubleshooting/merge-status/error_insufficient_quota
Missing recipient
/help/troubleshooting/merge-status/error_no_recipient
Incorrect recipient
/help/troubleshooting/merge-status/error_malformed_recipient
Error from Gmail
/help/troubleshooting/merge-status/error_from_gmail
All emails indicated as "NOT_SENT"  have not been sent. You can safely try to send them again at anytime by filtering your spreadsheet.
If you still have an error after trying to resend, contact us. We'll be glad to help!