How to pause or cancel a campaign?
Want to stop any further emails from being sent? Mailmeteor lets you pause your campaigns temporarily or cancel them permanently. Here's how to do it.
How to pause a campaign?
Open your Mailmeteor Dashboard.
Go to Campaigns.
Select an ongoing or scheduled campaign.
Go to Actions and select Pause sending.
To confirm, click Pause.
If your campaign contains follow-ups, please read the next section on what happens when you pause a campaign.
What happens when you pause a campaign?
All emails in this campaign are paused and will not be sent until the campaign is resumed. If your campaign contains follow-ups, please consider the following:
When you pause a campaign, follow-ups are paused and won't be sent.
When you resume, follow-ups that are scheduled in the future will be sent.
However, follow-ups that missed their deadlines (e.g., 3 days later) won't be sent.
The reason behind this is that when you define a delay (e.g., 3 days later), if that period of time has passed, Mailmeteor is uncertain of what to do with the follow-up and defaults to cancel it.
How to resume a campaign?
You can resume a paused campaign whenever you want. To do so, open your campaign and click the Actions button. From there, select Resume sending and click Resume campaign to confirm.
How to cancel a campaign?
Open your Mailmeteor Dashboard.
Go to Campaigns.
Select an ongoing or scheduled campaign.
Go to Actions and select Cancel campaign.
To confirm, click Cancel campaign.
Once you cancel a campaign, it's permanent. You can't resume sending afterward. So if you want to stop a campaign temporarily, use the Pause sending feature instead. Also, canceling a campaign will only stop pending emails from being sent. Emails already sent won't be recalled.
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