Add-on does not open

Mailmeteor does not launch and returns an error. Why and how to solve this?

When opening Mailmeteor, you may get an error message like: "Oops- That's an error. An unexpected error has occured", "Oops. Asteroid on approach." or "Oops. Houston we've got a problem."

This error may occur especially when you are using multiple Google accounts.

To solve this issue, try logging out from your Google accounts, then sign in with the account you want to use. Using Google Chrome? You might need to log out from your browser as well. In Chrome, at the top right, click Profile > Sign out.

If you still need a helping hand with Mailmeteor, contact us. We'll be glad to help!