Mailmeteor support
Search…
Subscription
Read the top asked questions about managing your subscription with Mailmeteor.
How to cancel my subscription?
You can cancel your subscription anytime. Just open the add-on and go to your account. Here's a full guide on how to cancel your subscription.
I'd like to update my credit card details
To manage your billing method, follow these steps:
- 1.
- 2.
- 3.In your account, click on "Update payment method"
You'll then be redirected to a secure page to update your payment method.
I'm looking for my invoices
All the invoices associated with your account are accessible by following these steps:
- 1.
- 2.
- 3.In your account, click on "Download invoices"
My subscription is activated on the wrong email address
Can I change my email address?
Most of the time, people asking for changing of email address have been flagged as spamming or considered misusing the platform. So we generally don't change an email address assigned to a subscription.
If you have just made your purchase and you made a mistake on the email address, that's different of course! Contact us and we will manually update your account.
Can I invite teammates to Mailmeteor?
Sure you can! Invite as much teammates as you want right from the account section in your dashboard. From there, you can manage your team, by adding or removing users.
Click on "Add user" to invite a new user to your team
When you add a new user, your subscription will be instantly updated to reflect the changes. Especially, each active users are counted toward your billing plan.
Note: if you remove a user during your subscription, this user will be effectively downgraded at the end of your billing cycle. In the meantime, this user still have access to all the premium features of your plan.
Last modified 1mo ago