Subscription
You can cancel your subscription anytime. Just open the add-on and go to your account. Here's a full guide on how to cancel your subscription.
To manage your billing method, follow these steps:
Open Mailmeteor's dashboard
Access your account settings
In your account, click on "Update payment method"
You'll then be redirected to a secure page to update your payment method.
If you don't see the option to update your payment method, please contact us.
All the invoices associated with your account are accessible by following these steps:
Open Mailmeteor's dashboard
Access your account settings
In your account, click on "Download invoices"
No worries! Feel free to contact us and we will manually update your account.
Most of the time, people asking for changing of email address have been flagged as spamming or considered misusing the platform. So we generally don't change an email address assigned to a subscription.
If you have just made your purchase and you made a mistake on the email address, that's different of course! Contact us and we will manually update your account.
Sure you can! Invite as much teammates as you want right from the account section in your dashboard. From there, you can manage your team, by adding or removing users.
When you add a new user, your subscription will be instantly updated to reflect the changes. Especially, each active users are counted toward your billing plan.
Note: if you remove a user during your subscription, this user will be effectively downgraded at the end of your billing cycle. In the meantime, this user still have access to all the premium features of your plan.
